Scenario 1 of 3
The Feedback Conversation
A manager tells an employee, “I need you to take more ownership of this project.”
What might the employee be thinking?
For Business · Workshop
Better Together.
Intergenerational Communication at Work
For HR leaders, managers, team leaders and multigenerational teams
Different generations. Different perspectives. One stronger team.
Today's workplaces bring together people with different experiences, expectations, communication habits, and ideas about what good work looks like. Those differences can create friction. They can also become one of a team's greatest strengths.
Better Together helps teams bridge communication gaps, challenge assumptions, and work more effectively across generations.
The problem
When good intentions get lost.
Sound familiar? These moments can happen between people of any age — and usually, nobody involved is trying to be difficult.
A manager thinks an employee needs more initiative.
The employee thinks expectations were never made clear.
One colleague sees direct feedback as helpful.
Another experiences it as unnecessarily harsh.
An employee prefers a quick message.
A colleague wants a conversation.
A manager interprets questions as resistance.
An employee is trying to understand the reasoning behind a decision.
Different doesn't automatically mean difficult. But without understanding, small differences can become big misunderstandings.
The workshop
Better conversations. Stronger teams.
Better Together is a practical, interactive workshop that helps employees, managers, and leaders understand different perspectives and communicate more effectively in a multigenerational workplace.
This isn't about memorizing stereotypes or putting people into generational boxes. It's about recognizing assumptions, understanding how messages land, and learning how to adjust your approach without losing your own voice.
Participants explore realistic workplace situations, practise new responses, and leave with practical tools they can use in everyday conversations.
Participants learn to
- 01Recognize how different experiences and expectations can shape communication.
- 02Identify assumptions before they turn into misunderstandings.
- 03Give and receive feedback more constructively.
- 04Clarify expectations, responsibilities, and preferred communication approaches.
- 05Navigate uncomfortable conversations with greater confidence.
- 06Build stronger working relationships across differences.
Try it yourself
Same Moment. Different Perspectives.
Two people can experience the same workplace moment and walk away with completely different interpretations. What happens when we get curious before we jump to conclusions?
Don't just talk about better communication. Practise it.
Most people don't need another presentation telling them to communicate better. They need a chance to recognize what isn't working, try a different approach, and see what changes.
Acting Like It brings performance-based learning into the workplace. Through guided discussion, practical exercises, and actor-inspired scenarios, participants can rehearse real conversations in a supportive environment before taking those skills back to work. No acting experience needed.
Because knowing what to say and being able to say it in the moment are two different things.
Workshop details
Start with a 90-minute workshop.
- Title
- Better Together: Intergenerational Communication at Work
- Format
- 90-minute introductory workshop
- Designed for
- ManagersTeam leadersHR and People & Culture professionalsEmerging leadersMultigenerational teams
- Delivery
- Available for workplace teams and organizations. Final delivery format, group size, and scheduling can be discussed during an inquiry.
Participants will
- Explore common communication friction points.
- Identify how assumptions affect workplace relationships.
- Learn practical ways to clarify expectations and check understanding.
- Work through relatable workplace scenarios.
- Leave with conversation tools they can put into practice immediately.
A better conversation can change more than one conversation.
Better Together can be a starting point for teams that want to strengthen communication, feedback, collaboration, leadership, and confidence in difficult conversations.
If your team is ready to go further, Acting Like It can explore additional training tailored to your organization's needs.
A related, separate program
Looking for sales training? SCENE is our dedicated program for customer and sales conversations.
Explore SCENE
Why Acting Like It
Actor by nature. Communicator by experience. Coach by design.
Rae-Ann has spent about 15 years teaching and coaching people of every age, from young performers to working professionals — and a long career in media, marketing and sales working with clients and colleagues of every generation. Better Together brings both together: practical, respectful and never about putting anyone in a box.
- Acting & performance
- ~25 yrs
- Acting & performance
- Teaching & coaching
- ~15 yrs
- Teaching & coaching
- A long career in media, marketing, advertising and sales
- Media & sales
- A long career in media, marketing, advertising and sales
Questions
Questions HR and team leaders often ask.
Your cue
Your team doesn't have to think alike to work brilliantly together.
Let's start a conversation about what better communication could look like for your team.
Rae-Ann reads every message herself and usually replies within two business days. No booking calendars, no payment, no pressure.